Reference

How klamoya Handles Your Personal Information

Your account data — including identity details, payment method activity across PayPal, Venmo, and Play+, and device usage — is collected only for the purposes described here and never sold to third parties.

No data sold to third partiesPayPal, Venmo, Play+ coveredState-law compliant processingAccess and deletion requests acceptedEncrypted account storage

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DATA HANDLING PRACTICES

Security, Retention, and Your Account Control

We use SSL encryption across every page and API call, so data moving between your device and our servers — including the confirmation step when you link a PayPal or Venmo account — is protected in transit. Account passwords are hashed, never stored in plain text, and login sessions use one-time verification codes sent to your registered email or phone number. Our data retention schedule keeps personal records only as long as legally required; once that window closes, records are queued for secure deletion. You can request a copy of everything we hold on your account at any time.

SSL Encryption

Every connection between your browser or mobile app and our platform is encrypted end-to-end, including the session where you link a PayPal or Play+ prepaid card to your wallet.

Retention Schedule

We keep account and payment records only for the period required by applicable state and federal rules. After that window closes, data is scheduled for secure, permanent deletion.

Cookie Controls

Session cookies remember your last game category and wallet preference. You can clear or limit cookies through your browser settings; doing so may reset your saved lobby preferences.

Third-Party Sharing Rules

We share data with payment processors like PayPal and Venmo only to complete your transactions, and with identity-verification partners only to fulfill regulatory requirements — never for marketing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a request to access what we hold on your account, or a deletion request — all of these go through our dedicated privacy support channels. We aim to acknowledge your request within two business days and resolve it within the timeframe required by applicable state law. Use the channel that works for you: live chat inside your account dashboard is the quickest path for most requests.

Live Chat Open your account dashboard and tap the chat icon to reach our privacy team directly. Available during posted support hours; response times are shown in the chat window.

Email Privacy Request Send a written data access, correction, or deletion request to our privacy email address listed in your account settings under the Contact section.

Account Settings Portal Some data updates — like correcting a mailing address or updating your linked payment method — can be completed directly inside the account settings page without contacting support.

What Data We Collect and Why

klamoya Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information needed to verify your identity and process transactions. That means your name, date of birth, mailing address, and a government-issued ID scan for identity verification. On the payment side, we log transaction records tied to

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PayPal, Venmo, and Play+ — including amounts and timestamps — to comply with applicable financial regulations. We also collect device identifiers, IP addresses, and session data to detect fraud and keep your account secure. Cookies track your in-session preferences, like your last-visited game category or wallet
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selection, so the lobby loads the way you left it. We do not collect or store your full PayPal or Venmo credentials — those stay inside their respective apps. All data processing is subject to the laws of the state in which you access our platform;
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availability depends on local law and eligible states. If you're in Pittsburgh and you've connected your Play+ prepaid card, that transaction record is retained only for the period required by applicable state and federal rules, then flagged for deletion under our standard retention schedule.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Data at klamoya

Below are the questions we hear most often about how your personal and payment data is handled. If something isn't covered here, our privacy support team is reachable through live chat or the email address in your account settings.

We collect your name, date of birth, address, and a government-issued ID for identity verification. We also log device identifiers and session data to prevent fraud and secure your account.

No. When you link PayPal or Venmo, authentication happens inside those apps. We only receive a transaction confirmation and a tokenized reference — never your app password or full account credentials.

Payment records tied to PayPal, Venmo, and Play+ are retained for the period required by applicable state and federal regulations. Once that period ends, records enter our secure deletion queue.

Yes. Submit a data access request through live chat or the privacy email in your account settings. We aim to respond within the timeframe required by applicable state law.

We do not sell your personal data. Data is shared only with payment processors and identity-verification partners strictly to complete transactions and meet regulatory requirements — nothing else.

Send a deletion request via live chat or the privacy email listed in your account settings. Note that some records must be retained by law even after account closure; we will tell you which ones apply.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal AccountRegister Infoklamoya Banking Guide

How klamoya Handles Your Personal Information

Security, Retention, and Your Account Control

SSL Encryption

Retention Schedule

Cookie Controls

Third-Party Sharing Rules

Reach Us About Your Privacy Rights

Common Questions About Your Data at klamoya

01 What personal information does klamoya collect when I open an account?

02 Does klamoya see my full PayPal or Venmo login credentials?

03 How long does klamoya keep my payment records?

04 Can I request a copy of all the data klamoya holds on me?

05 Does klamoya sell my personal data to advertisers or other companies?

06 How do I request that my account data be deleted?

Privacy Policy

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